All Systems Operational

About This Site

Welcome to etherFAX's home for real-time information on system performance and security. Here you will find live and historical data on system performance as well as any service interruptions, and scheduled maintenance. You are able to subscribe to real-time notifications.

Database Infrastructure Operational
Customer Portal Operational
Reseller Portal Operational
Telephony Operational
U.S. Inbound Toll-Free Operational
U.S. Inbound DID Operational
International Inbound Telephony Operational
Canada Inbound Telephony Operational
U.S. Outbound Operational
Canada Outbound Operational
International Outbound Operational
U.S. API Services Operational
U.S. REST Services ? Operational
U.S. SOAP Services ? Operational
U.S. SMS Services Operational
Canada API Services Operational
Canada REST Services ? Operational
Canada SOAP Services ? Operational
Analog to etherFAX (A2E) Device Services ? Operational
Mobile & Container Applications Operational
DirectFax for Slack Operational
DirectFax for Microsoft Teams Operational
Slack Health Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
etherFAX engineers and database administrators will be performing database maintenance and upgrades to the Toronto (TR1) database infrastructure. During this time customers who are connecting to the Canadian service URL will have their traffic will be moved off of this instance using a DNS change. No impact to customer service is expected.
Posted on Jan 12, 09:52 EST
U.S. SOAP Uptime
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U.S. SOAP Response Time
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U.S. REST Uptime
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U.S. REST Response Time
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U.S. REST 2.0 Uptime
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U.S. REST 2.0 Response Time
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Canada SOAP Uptime
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Canada SOAP Response Time
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Canada REST Uptime
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Canada REST Response Time
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Past Incidents
Jan 28, 2021

No incidents reported today.

Jan 27, 2021

No incidents reported.

Jan 26, 2021

No incidents reported.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Completed - The scheduled maintenance has been completed.
Jan 14, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 00:01 EST
Scheduled - Our ISP in the Toronto data center will be performing scheduled maintenance on equipment servicing our circuits. etherFAX will failover to an alternate ISP. No impact to customer functionality is expected. They have specified a 6 hour window although the maintenance itself is only expected to take 1 hour.
Jan 6, 09:47 EST