All Systems Operational

About This Site

Welcome to etherFAX's home for real-time information on system performance and security. Here you will find live and historical data on system performance as well as any service interruptions, and scheduled maintenance. You are able to subscribe to real-time notifications.

Database Infrastructure Operational
Customer Portal Operational
Reseller Portal Operational
Telephony Operational
U.S. Inbound Toll-Free Operational
U.S. Inbound DID Operational
International Inbound Telephony Operational
Canada Inbound Telephony Operational
U.S. Outbound Operational
Canada Outbound Operational
International Outbound Operational
U.S. API Services Operational
U.S. REST Services ? Operational
U.S. SOAP Services ? Operational
U.S. SMS Services Operational
Canada API Services Operational
Canada REST Services ? Operational
Canada SOAP Services ? Operational
Analog to etherFAX (A2E) Device Services ? Operational
Mobile & Container Applications Operational
DirectFax for Slack Operational
DirectFax for Microsoft Teams Operational
Slack Health Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
U.S. SOAP Uptime
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U.S. SOAP Response Time
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U.S. REST Uptime
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U.S. REST Response Time
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U.S. REST 2.0 Uptime
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U.S. REST 2.0 Response Time
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Canada SOAP Uptime
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Canada SOAP Response Time
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Canada REST Uptime
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Canada REST Response Time
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Past Incidents
May 30, 2020

No incidents reported today.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020
Completed - The scheduled maintenance has been completed.
May 19, 04:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 00:00 EDT
Scheduled - Our primary ISP in NY1 will be performing emergency maintenance on a core router. They have provided a 4 hour window in which they expect the outage to last 30 minutes or less. During this time etherFAX will update DNS for our service URL to publish the IP of our redundant provider. No impacts should be expected to services since etherFAX is taking proactive measures and updating the DNS record.
May 14, 15:53 EDT
May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.