All Systems Operational

About This Site

Welcome to etherFAX's home for real-time information on system performance and security. Here you will find live and historical data on system performance as well as any service interruptions, and scheduled maintenance. You are able to subscribe to real-time notifications.

Database Infrastructure Operational
Customer Portal Operational
Reseller Portal Operational
Telephony Operational
U.S. Inbound Toll-Free Operational
U.S. Inbound DID Operational
International Inbound Telephony Operational
Canada Inbound Telephony Operational
U.S. Outbound Operational
Canada Outbound Operational
International Outbound Operational
U.S. API Services Operational
U.S. REST Services ? Operational
U.S. SOAP Services ? Operational
U.S. SMS Services Operational
Canada API Services Operational
Canada REST Services ? Operational
Canada SOAP Services ? Operational
Analog to etherFAX (A2E) Device Services ? Operational
Mobile & Container Applications Operational
DirectFax for Slack Operational
DirectFax for Microsoft Teams Operational
Slack Health Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our ISP in the Toronto data center will be performing scheduled maintenance on equipment servicing our circuits. etherFAX will failover to an alternate ISP. No impact to customer functionality is expected. They have specified a 6 hour window although the maintenance itself is only expected to take 1 hour.
Posted on Jul 26, 10:10 EDT
New York (NY1) ISP Maintenance Aug 21, 03:00-06:00 EDT
Update - The ISP has updated this maintenance to 8/21/2021.
Aug 3, 16:50 EDT
Scheduled - Our primary ISP in the NY1 data center has re-scheduled the previously postponed maintenance window on equipment servicing our circuits. During the newly scheduled window etherFAX will failover to an alternate ISP. No impact to customer functionality is expected. They have specified a 3 hour window although the maintenance itself is only expected to take 1 hour.
Jul 29, 15:45 EDT
U.S. SOAP Uptime
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U.S. SOAP Response Time
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U.S. REST Uptime
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U.S. REST Response Time
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U.S. REST 2.0 Uptime
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U.S. REST 2.0 Response Time
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Canada SOAP Uptime
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Canada SOAP Response Time
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Canada REST Uptime
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Canada REST Response Time
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Past Incidents
Aug 4, 2021

No incidents reported today.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021
Completed - The certificate update has been completed successfully. This maintenance window is now closed.
Aug 1, 11:53 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 11:00 EDT
Scheduled - On August 1st, 2021 at 11am EDT etherFAX will be updating our SSL certificate used for API services for the na.connect.etherfax.net, connect.etherfax.net, and ca.connect.etherfax.net endpoints. This is an advisory notice as no impact to customers is expected.
Jul 9, 12:30 EDT
Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021
Completed - Engineers have completed work for this window. All services are operational.
Jul 24, 23:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 21:01 EDT
Scheduled - etherFAX Database Administrators will be performing database replication maintenance during this time. No impact to services are expected.
Jul 21, 09:46 EDT
Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.